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Travel Protection
Catholic Journeys recommends that you purchase a travel protection plan to help
protect your trip investment and yourself while traveling. Consider travel
protection for Trip Cancellation/Trip Interruption, Emergency Medical and
Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more. See
information below regarding the travel protection plans, provided by Travelex
Insurance Services, that Catholic Journeys offers.
Benefits Include: (Refer to the applicable Policy for more information)
Trip Cancellation
Protects travel investment and helps you recover non-refundable prepaid trip
costs if a trip is cancelled due to a covered reason.
Trip Interruption
Protects travel investment and helps you recover non-refundable prepaid trip
costs if a trip is interrupted due to a covered reason.
Trip Delay
Provides reimbursement for reasonable additional costs such as accommodations,
transportation, and meals if a trip is delayed 5 hours or more due to a covered
reason.
Emergency Medical & Dental Expenses
Provides coverage for the necessary medical, surgical and emergency dental care
costs, if you become sick or accidentally injured while on a Covered Trip.
Emergency Medical Evacuation/Repatriation
Provides coverage for emergency evacuation, if necessary, to the nearest
suitable hospital of your choice, and also includes repatriation.
Baggage and Personal Effects
Provides reimbursement of baggage or other personal effects that are lost,
damaged or stolen while on your Covered Trip.
Baggage Delay
Provides coverage for the emergency purchase of essential items if your Baggage
is delayed for 12 hours or more during your Covered Trip.
Travel Assistance & Concierge Services*
Includes a wide range of services before and during trips through a 24/7 toll
free number.
15 Day Review Period
If you are not completely satisfied within 15 days of purchasing a plan,
Travelex will refund your premium cost, if you have not departed on your trip or
filed a claim.
For additional information, a quote and to purchase, you can view all plans
available by going directly to the Travelex website or contact Travelex
Insurance Service at 800-228-9792 and Refer to location number 18-0038.
Customer Service / Benefit Questions
For plan questions or to make changes to an existing plan: Call Toll Free
800.228.9792, or email customersolutions@travelexinsurance.com (Monday - Friday,
8:00 a.m. to 7:00 p.m. CST) Refer to location number 18-0038.
24-Hour Travel Assistance & Concierge Services*
For Emergency Travel Assistance:
Toll Free (Within the United States and Canada): 855.892.6495
Collect: 603.328.1373
Email: mail@oncallinternational.com
Claim Questions & Status Inquiries
To make a first report of a claim or to check on an existing claim, call
855.205.6054 (Monday - Friday, 7:00 a.m. to 7:00 p.m. CST.)
For specific questions about each policy, please contact the insurance
company. For questions about your trip or about travel in general, please contact us
at:
Contact Information
-
CatholicJourneys.com
- Telephone
-
504-834-4951 or 800-715-6670
FAX-
504-834-4957 or 866-240-7729
Postal address:-
5500 Prytania Street #234, New Orleans, LA 70115
Electronic mail- General Information:
Office@CatholicJourneys.com
Sales:
Jimmy@CatholicJourneys.com
Customer Support:
Support@CatholicJourneys.com
Webmaster:
Webmaster@CatholicJourneys.com
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